Empowering healthy smiles, one patient at a time.
At Sycamore House Dental, we are dedicated to providing exceptional dental care to our patients in Bury St Edmunds and surrounding areas. With a team of experienced dentists and support staff, we strive to create a warm and welcoming environment that puts our patients at ease. Our state-of-the-art facility is equipped with the latest technology and equipment, ensuring that our patients receive the best possible care.
Our Mission
Our mission is to provide preventive and restorative dental care that prioritizes our patients' individual health needs. We believe in taking a proactive approach to dental care, focusing on prevention and reducing the need for intervention whenever possible. Our goal is to empower our patients with the knowledge and tools they need to maintain good oral health for life.
Our Services
At Sycamore House Dental, we offer a comprehensive range of dental services, including general dentistry, cosmetic dentistry, restorative dentistry, and implant and prosthetic dentistry. Our experienced team is trained to provide emergency appointments, dental plans, and clear aligners, among other services. We also provide finance options for our patients, making it easier to access the care they need.
Our Commitment
We are committed to delivering exceptional patient care and service. Our team is dedicated to staying up-to-date with the latest advancements in dental technology and techniques, ensuring that our patients receive the best possible care. We prioritize patient comfort and safety, and our practice is designed to be accessible and welcoming to patients of all ages.
Our History
Sycamore House Dental has been serving the Bury St Edmunds community since 2002. Our practice has grown and evolved over the years, but our commitment to providing exceptional patient care has remained unwavering. We are proud to be a part of this community and look forward to continuing to serve our patients for years to come.
Overall Experience
The majority of reviewers had an excellent experience at the Sycamore House Dental Practice. They praised the friendly and welcoming staff, the gentle and professional dentists, and the comfortable and modern surroundings.
Staff and Service
Many reviewers praised the exceptional service provided by the receptionists, particularly Rachel, who was described as "welcoming", "friendly", and "empathetic". The dentists, including Nick Conway and Mr. Morillo, were also highly praised for their kindness, patience, and gentle treatment.
Treatment and Procedures
Several reviewers mentioned specific treatments they had undergone, including crowns, extractions, and root canals. They reported feeling at ease and experiencing minimal discomfort during the procedures. The dentists were praised for explaining the procedures clearly and providing reassurance throughout.
Waiting Room and Facilities
A few reviewers commented on the waiting room, suggesting that it could be improved with more comfortable seating and decorations. However, they did not let this detract from their overall positive experience.
Negative Experiences
A minority of reviewers had negative experiences, citing poor service, lack of communication, and uncomfortable treatment. One reviewer felt they were unfairly blamed for missing appointments, while another was unhappy with the cancellation of their appointment due to COVID-19 restrictions.
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