Transforming smiles, transforming lives
At Dental Works, we are committed to providing high-quality dental care in a modern and relaxing environment. Our team of expert dentists, hygienists, and therapists are dedicated to helping patients achieve a healthy, beautiful smile that boosts their confidence and self-esteem.
Our Vision
Our practice is the personal vision of specialist dentist Mr. Shahzad Naseem, known to all as 'Shaz'. Shaz believes that helping patients feel good about themselves and their appearance is equally as important as caring for their teeth. Established in May 2005, Dental Works is a place where patients can receive the latest dental and cosmetic treatments in comfortable, modern surroundings, where even nervous patients can overcome their fears and feel at ease.
Our Team
We are a family practice, working with both adults and children. Our team includes expert general and specialist dentists, an oral and facial plastic surgeon, and a dedicated team of hygienists and therapists. We believe that the best dentistry is no dentistry at all, and we make sure to provide preventative care and support to help busy adults and their families maintain their dental health and avoid problems that can be costly and uncomfortable.
Our Services
We offer a wide range of high-quality dental treatments, including:
- General Dentistry
- Dental Aesthetics
- Facial Aesthetics
- Dental Hygiene
- Smile CEREC
- Bridge Dentures
- Tooth Whitening
- Implants
- Invisible Fillings
- Amalgam Fillings
- Braces
- Bridges
- Crowns
- Dentures
- Gold Inlays
- Porcelain Inlays
- Root Canal
- Veneers
Our Commitment
We are committed to providing dental care of consistently good quality for all patients. We only provide care that meets your needs and wishes. We aim to make your treatment as comfortable and convenient as possible. We look after your general health and safety while receiving dental care. We follow current guidelines on infection control. We check for mouth cancer and tell you what we find. We take part in continuing professional development to keep our skills and knowledge up-to-date. We train all staff in practice-wide work systems and review training plans once a year. We welcome feedback and deal promptly with any complaints.
Our Practice
Our practice is located at 151 Grafton Gate, Central Milton Keynes, MK9 1AE. We are open Monday to Friday from 8:00 am to 6:00 pm, and Saturday by prior arrangement. You can contact us on 01908 696 131 or email us at info@dental-works.co.uk.
Overview
The majority of reviews are overwhelmingly positive, with patients praising the quality of care, friendly and professional staff, and state-of-the-art technology. Many reviewers have been with the dentist for a long time and have had consistently good experiences.
Positive Feedback
- Friendly and professional staff, including dentists and receptionists
- Quality of care is high, with patients feeling at ease and cared for
- Up-to-date technology and modern facilities
- Convenient location and parking
- Patients appreciate the gentle and caring approach of the dentists and nurses
Negative Feedback
- Some patients have experienced difficulties in getting through to the dentist by phone
- A few reviewers have had negative experiences with reception staff, citing a lack of empathy and understanding
- One patient was unhappy with the treatment they received and felt that the dentist was not transparent about the costs and procedures involved
- Another patient was frustrated with the long wait times and poor communication from the dentist
Areas for Improvement
- Improve phone system to reduce waiting times and make it easier for patients to get through
- Provide more consistent and empathetic service from reception staff
- Ensure that all patients receive clear and transparent communication about treatment costs and procedures
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