Putting our patients at the heart of everything we do
Our Story
For over 100 years, Fir Tree Dental Care has been providing exceptional dental care to the people of Carlisle. Located in the heart of the city, our practice has built a reputation for compassionate care, advanced technology, and personalized treatment. We are proud to celebrate our heritage and look forward to serving the community for many years to come.
Our Team
Our team of experienced dentists, hygienists, and nurses are dedicated to providing you with exceptional dental care. With over 90 years of combined experience, our team is highly skilled in all aspects of dentistry, from routine checkups to advanced cosmetic procedures. We are passionate about creating a comfortable and welcoming environment for our patients, and are committed to working with you to achieve your optimal oral health.
Our Services
At Fir Tree Dental Care, we offer a comprehensive range of dental services to meet all your oral healthcare needs. Whether you require routine care, urgent treatment, or cosmetic enhancements, our skilled dentists will provide you with personalized treatment options.
Some of our services include
- General Dentistry: Routine checkups, fillings, root canal treatment, crown and bridge placements, tooth extractions, and more.
- Cosmetic Dentistry: Invisalign braces, teeth whitening, dental veneers, and more.
- Restorative Dentistry: Repairing and restoring damaged teeth with fillings, crowns, inlays, and onlays.
- Preventative Care: Dental hygiene appointments to keep your teeth and gums healthy.
Our Values
At Fir Tree Dental Care, our core values are:
- Patient-Centered Care: We prioritize your needs and concerns, offering personalized treatment plans and clear communication every step of the way.
- Compassion and Empathy: We recognize that dental visits can be anxiety-inducing, so we provide gentle and supportive care.
- Professional Expertise: We stay at the forefront of the industry by continually updating our knowledge and skills.
- Personalized Solutions: We tailor our treatment plans to your individual needs and preferences.
Experience Excellence at Fir Tree Dental Care
If you are looking for a compassionate and experienced dentist in Carlisle, look no further than Fir Tree Dental Care. Our dedication to personalized care, advanced technology, and patient-centered approach will ensure you receive the highest quality of dental care possible.
Dental Practice Experience
Staff Performance
The majority of reviewers praised the dental practice's staff, describing them as attentive, efficient, courteous, kind, and professional. They appreciated the time taken to explain diagnoses, treatments, and ongoing plans. Some reviewers mentioned specific staff members who made them feel welcome and at ease.
Positive Experiences
Many reviewers reported having had positive experiences at the practice, citing factors such as:
- Friendly and helpful reception staff
- Excellent dental and hygiene therapists
- Informative and reassuring dentists and nurses
- Clean and comfortable environment
- Efficient and professional service
Negative Experiences
However, a few reviewers had negative experiences, including:
- Poor treatment by a specific dentist
- Lack of communication and response to complaints
- Unprofessional behavior by reception staff
Complaints Handling
One reviewer expressed dissatisfaction with the practice's handling of their complaint, citing a lack of response and follow-up, and feeling let down and treated poorly.