Smile with Confidence, Smile with Us
West Kensington NHS Dental Care is a well-established family practice that has been serving the community for over 20 years. We take pride in the NHS service we provide and are dedicated to putting our patients at the centre of everything we do, treating them with respect and dignity at all times. As a member of the British Dental Association's Good Practice Scheme, we offer the full range of NHS treatment to all members of the public, whether they are working or non-working (i.e. exempt patients). We are committed to providing high-quality dental care to everyone who walks through our doors.
Our experienced and skilled team of dentists and support staff are dedicated to providing the best possible care to our patients. We understand that visiting the dentist can be a daunting experience for some, which is why we go above and beyond to ensure that every patient feels comfortable and relaxed during their visit.
Our Services
As an NHS dental practice, we offer the full range of NHS treatment to all of our patients. This includes:
- Routine check-ups and examinations
- Fillings
- Extractions
- Crowns, bridges and dentures
- Root canal treatment
- Dentures
- Orthodontic treatment (braces)
In addition to our NHS services, we also offer a range of private treatments, including cosmetic dentistry, to help you achieve the smile you've always wanted. Our cosmetic treatments include:
- Teeth whitening
- Veneers
- White fillings
- Orthodontic treatment (Invisalign)
- Dental implants
All of our dentists are experienced and skilled in the latest techniques and treatments, so you can be sure that you are in safe and capable hands.
Coping with Pain at Home
If you are experiencing dental pain or discomfort, there are a few things you can do to help relieve your symptoms at home before you are able to see a dentist. These include:
- Taking over-the-counter pain relief, such as ibuprofen or paracetamol
- Rinsing your mouth with warm salt water
- Avoiding hot or cold foods and drinks
- Using a soft-bristled toothbrush
- Brushing and flossing gently
Visiting Us
We are conveniently located just 50 yards from West Kensington tube station and also close to Barons Court Tube Station, making it easy for you to reach us. We are open six days a week, including Saturdays, and offer early morning and late evening appointments to fit in with your busy schedule.
We welcome new patients and would be delighted to see you. If you have any questions or would like to make an appointment, please don't hesitate to get in touch.
Positive Experiences
- The doctor and receptionist are praised for being professional, friendly, and helpful.
- Excellent care is received, with no waiting time.
Negative Experiences
- The receptionist is criticized for being rude and difficult to deal with, particularly when it comes to cancelling or rescheduling appointments.
- The clinic's 24-hour cancellation policy is not clearly communicated to patients, leading to misunderstandings and frustration.
- A patient had a poor experience with a dentist, Dr. Xiao Li Du, who allegedly caused irreversible damage to their teeth during a cosmetic procedure.
- The dentist is accused of being negligent, unprofessional, and uncaring, with the patient experiencing a range of problems including sleep apnea, speech difficulties, and jaw pain.
- The reception staff are described as incompetent, with one patient being denied a scheduled appointment due to a misunderstanding over payment.
