Your smile is our constant endeavour
Hillfields Dental has been serving the local community in Coventry since the 1980s, and in recent years has undergone significant development to provide a range of dental treatments for our patients. Our aim is to deliver high-quality dental care that is accessible to everyone, and we take great pride in our commitment to the local community. We are dedicated to ensuring that our patients can wear the smile that they deserve.
Our Team
Our highly experienced clinical staff comprises of three dentists, two fully qualified and registered nurses, three trainee nurses, and two experienced reception staff members. Our team is committed to providing personalised care to each of our patients, ensuring that their oral health is optimal.
Local Dental Services in Coventry
We provide NHS dentistry to patients in the Hillfields area of Coventry and are currently accepting new NHS patients. We understand that a dental emergency can seriously ruin your day, which is why we are happy to accommodate all patients that require emergency treatment. We serve a multi-cultural and diverse region of Coventry and provide advice in a simple and easy-to-understand manner.
NHS Patients
We provide NHS dentistry to patients in the Hillfields area of Coventry, and are currently accepting new NHS patients. Our goal is to inspire confidence in our patients, both when they walk into their appointment and when they leave with a smile on their face.
Dental Emergencies
We understand that a dental emergency can seriously ruin your day. This is why we are happy to accommodate all patients that require emergency treatment. Simply phone or visit us to make an appointment and we will do our utmost to see you as soon as possible.
Cosmetic / Private Dentistry
We offer a range of private options for your cosmetic needs, allowing you to smile with confidence. Our attention to detail and precision is a vital quality required with dental treatment. We endeavour to carry out all treatment to the highest standard and provide advice in a simple manner that is easy for you to digest and make informed decisions with.
Care at Hillfields Dental Surgery
At Hillfields Dental Surgery, we believe that no two patients are the same. Each patient is provided with their own personalised treatment plan and care is tailored to the individual to ensure their oral health is optimal. We serve a multi-cultural and diverse region of Coventry, and we do not aim to confuse with technical jargon. Advice is provided in a simple manner, combined with information leaflets, that is easy for you to digest and make informed decisions with. Our main goal is to inspire confidence in our patients - both when they walk into their appointment and when they leave with a smile on their face.
Practice Overview
Hillfields Dental Surgery has received mixed reviews from patients, with some praising the staff's friendly and helpful nature, while others have experienced issues with communication, professionalism, and service quality.
Positive Comments
The surgery has been praised for its friendly atmosphere, helpful staff, and good communication. Patients have reported feeling relaxed and at ease, with some even recommending the practice to others.
Issues and Concerns
Several patients have experienced issues with the surgery, including poor communication, lack of professionalism, and poor service quality. One patient had a tooth shatter during a procedure and was accused of not showing up for a follow-up appointment. Another patient reported feeling uncomfortable with the way the dentist and assistant nurse interacted with them during a procedure. Some patients have also expressed frustration with the difficulty of booking appointments and the lack of transparency regarding the qualifications and training of the practice's staff.
Negative Comments
The negative comments highlight the importance of effective communication, professionalism, and service quality in a dental practice. Patients have reported feeling frustrated, upset, and disappointed with the service they received, and some have even lost trust in the practice.
