Expertly delivered dental care with a caring touch
At The Houston Group, we believe that a visit to the dentist should be a pleasant and reassuring experience. Our mission is to ensure high-quality care that is comparable to leading centres of excellence around the world. We strive to create a practice that will be a benchmark for all others to follow.
Our philosophy is centred around building strong relationships with our patients, and we take pride in the fact that many of our patients have been with us for years. We understand that each patient is unique, and we take the time to get to know them and understand their individual needs. Our experienced and highly qualified team of dentists and hygienists are dedicated to providing the highest standard of dental care, using the latest techniques and technology to ensure the best possible outcomes.
Our Services
We offer a wide range of dental services to cater to all your oral health needs. From routine check-ups and cleanings to more complex procedures such as crowns and bridges, we are equipped to handle all your dental requirements. Our team of expert dentists and hygienists is committed to providing you with the highest level of care, using the latest technology and techniques to ensure the best possible outcomes.
Quality Care
At The Houston Group, we are dedicated to providing quality care that is tailored to your individual needs. Our team of experts is committed to staying up-to-date with the latest advancements in dentistry, ensuring that you receive the best possible treatment. From routine check-ups and cleanings to more complex procedures, we are equipped to handle all your dental needs.
Principles
At The Houston Group, we are guided by a set of core principles that shape our approach to patient care. These principles include:
- Professionalism: We believe that providing high-quality care requires a high level of professionalism. Our team of experts is dedicated to staying up-to-date with the latest advancements in dentistry, ensuring that you receive the best possible treatment.
- Integrity: We believe that honesty and integrity are essential in building strong relationships with our patients. We strive to be transparent and open in all our dealings, and we are committed to maintaining the highest standards of ethical conduct.
- Quality: We are committed to providing the highest standard of dental care, using the latest technology and techniques to ensure the best possible outcomes.
- Choice: We believe that patients should have a choice of treatment options that meet their individual needs. Our team of experts is committed to providing a range of treatment options that cater to your unique needs.
Our Locations
We have multiple locations across North Somerset, including Weston-super-Mare, Ham Green, Clevedon, and Nailsea. Each of our locations is equipped with the latest technology and staffed by a team of expert dentists and hygienists who are dedicated to providing you with the highest level of care.
Contact Us
If you have any questions or would like to schedule an appointment, please do not hesitate to contact us. We look forward to serving you at The Houston Group.
Disappointing Experiences and Poor Service
The reviews for this dental practice are predominantly negative, with several customers expressing frustration and disappointment with their experiences. One reviewer, Bristol Garden Kitchen, was unable to get an appointment after multiple cancellations and reported that the practice never answers the phone. Gygax had a series of unfortunate events, including being told they didn't grind their teeth, being unavailable for an appointment, and having a dentist put excessive pressure on their knee during a procedure. Mark Guest had a bridge fitted that fell out twice and was unable to get an appointment for three months. Harry Walsh booked an emergency appointment that was cancelled, and they were told they needed to register with the practice in order to receive treatment.
Positive Experiences and Exceptional Care
In stark contrast, several reviewers had extremely positive experiences with the practice. Christopher Mallett raved about Makala's excellent care and professionalism. Nj S thanked Barry and Georgina for restoring their teeth and boosting their confidence. Jayne May had a successful teeth whitening treatment and felt at ease throughout the procedure. Yvonne Toogood praised Kate's kindness, patience, and professionalism, as well as Paula's excellent customer service. Cherrilyn Mansfield raved about Barry and Georgina's kind and understanding care, and Susan Ford was thrilled with her pain-free tooth extraction with Kate Holt. Ellieelouise had an amazing experience with thorough checks, x-rays, and dental work, thanking the dentists for their professionalism and care.
