Experience Quality Dental Care with a Personal Touch
Our Vision: A Healthy Smile for Life
Fresh Springs Dental Practice prioritizes preventative care and cutting-edge technology to deliver exceptional dental care in a welcoming and comfortable environment. We believe in empowering our patients with knowledge and personalized attention to achieve optimal oral health.
Our Team: Expertise and Compassion
Our team of experienced professionals is dedicated to providing compassionate and individualized care. Our staff regularly attend training programs to stay abreast of the latest advancements in dentistry and are skilled in catering to patients of all ages. We understand the anxieties often associated with dental visits and strive to create a relaxing and comfortable experience for every patient.
Our Services: Comprehensive Care for All Needs
Fresh Springs Dental Practice offers a comprehensive range of general and cosmetic dentistry services, including:
- Preventative Dentistry: Early intervention and education to promote healthy teeth and gums.
- Restorative Dentistry: Repairing damaged teeth through fillings, crowns, bridges, and implants.
- Cosmetic Dentistry: Enhancing aesthetics with teeth whitening, veneers, and smile corrections.
- Children's Dentistry: Specialized care tailored to young patients, including the Springs Kids Club initiative.
Our Commitment: Quality and Transparency
We prioritize open communication and provide detailed information about your treatment options. Our cost estimates are transparent and we work with both NHS and private healthcare plans. We believe in building trust and empowering our patients through open communication and individualized care.
Our Values
- Patient-centered care: We prioritize your comfort and concerns, providing personalized attention and addressing individual needs.
- Quality and innovation: We embrace advancements in technology and implement the latest dental practices and materials.
- Integrity and transparency: We maintain open communication and clear cost estimates.
- Community engagement: We actively promote oral health education and participate in local initiatives.
Overall Experience
The majority of reviewers have had a positive experience at this dental practice, praising the kindness, helpfulness, and professionalism of the staff, including the receptionists and dentists.
Staff and Service
The receptionists have been consistently praised for their friendliness, efficiency, and willingness to go the extra mile. The dentists, including Dr. Sulaiman and Dr. Fumi, have been commended for their kindness, sympathy, and attention to detail.
Positive Aspects
Many reviewers have mentioned that they felt at ease during their visits, despite initial nervousness. The practice has been praised for its ability to accommodate emergency appointments and for its welcoming atmosphere.
Negative Experiences
A few reviewers have had negative experiences, citing poor customer service from receptionists, inexperienced dentists, and long waiting lists.
Areas for Improvement
Some reviewers have mentioned that the practice could improve its customer service skills, particularly over the phone. Additionally, one reviewer had a negative experience with a dentist who they felt was inexperienced.
